PRIVACY POLICY

At PKB Consult ("we", "us", or "our"), safeguarding your personal information is paramount. This Privacy Policy details how we collect, process, store, and share information provided by prospective international students and applicants through our website (pkbconsultghana.com), online forms, in-person consultations, and office communications.

1. Information We Collect

To deliver quality educational counseling, university application, and visa guidance services, we may collect the following categories of data:

• Personal Identification Data: Full legal name (as printed on your passport), date of birth, nationality, gender, passport number, and passport expiration date.
• Contact Details: Email address, mobile telephone number, WhatsApp number, and residential/postal address in Ghana.
• Academic History & Credentials: WASSCE / SSCE transcripts and certificates, undergraduate degrees, diplomas, curriculum vitae (CV), letters of recommendation, statement of purpose (SOP), and standardized test scores (IELTS, TOEFL, GRE, GMAT where applicable).
• Immigration & Travel History: Previous travel records, visa application histories, refusals (if any), and intended study destination.

2. How We Use Your Information

We process your information solely for legitimate educational consulting and student placement purposes, including:

• Evaluating your eligibility for undergraduate and postgraduate university programs worldwide.
• Submitting academic admission applications to partner institutions and universities in the UK, USA, Canada, Australia, Germany, Finland, Norway, Russia, China, and other destinations on your behalf.
• Guiding you through student visa documentation, blocked account processing, and embassy interview preparation.
• Communicating critical intake deadlines, conditional offer letters, CAS/I-20 issuance, and embassy updates.
• Facilitating pre-departure orientations, accommodation assistance, and airport travel arrangements.

3. Information Sharing and Disclosure

We strictly treat your data with the highest level of confidentiality. We do not sell, rent, or trade your personal information. Your information is only disclosed to:

• Recognized Higher Education Institutions: Universities, colleges, and scholarship boards to which you authorize us to apply on your behalf.
• Accreditation Bodies: Regulators such as ICEF (International Consultants for Education and Fairs) for professional audit and verification purposes.
• Legal & Regulatory Authorities: Government bodies and law enforcement when strictly required by Ghanaian or international law.

4. Data Security & Storage

We employ robust administrative, technical, and physical security measures to protect your documents and personal records against unauthorized access, loss, misuse, or alteration. All electronic submissions are transmitted over encrypted protocols and stored on secure databases.

5. Your Rights

Under applicable data privacy regulations, you have the right to:

• Request a copy of the personal documents and information we hold on your file.
• Request rectification of any incorrect or outdated academic or personal information.
• Request withdrawal or deletion of your records, subject to ongoing legal or university application processing obligations.

6. Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us: